Ranked as one of the most innovative companies in the world, KONE is a global leader in elevator and escalator business.
Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment.
Our Shared Service Center in Bratislava offers administrative business support to our KONE colleagues in over 20 countries in EMEA region, covering Maintain, Delivery, Fulfillment and HR areas.

Do you think you could be a great team leader? Come & join our flow! (Ref. No.: R0589277)

Job description, responsibilities and duties

• Are you passionate about people?
• Can you inspire and empower?
• Are you open minded with a can-do attitude?

Come and join our flow and become a team leader at KONE SSC. You do not necessarily need to have previous team leading experience but you have to have the qualities of a great leader who is passionate and committed to developing his/her team members. We hire for attitude and train for skills. Join our flow!

What will you do as a Team Leader at KONE?
You will lead a team of 10 – 15 team members, coordinate work distribution, monitor the queue of open requests or transactions on a daily basis, prioritize requests and allocate team capacity accordingly. You will set targets and monitor the team progress and KPIs. You will handle complex processing activities and solve incoming business requests together with your team and peers and provide high-quality customer service to our clients.
And last but not least you will inspire, engage, empower and develop your team members
Are you up for the challenge? Send us your resume and join our flow!

Personality requirements and skills

On top of leadership qualities we require:
• High level of English, both written and spoken
• Knowledge of MS Office
• Ability to deliver superb customer service

To perform your job well you also need
• Strong decision making skills
• Great analytical and reporting skills
• Ability to give and receive feedback

Other benefits

We offer
• Licence-to-lead program to make you a great leader
• International work environment
• Informal working culture and professional colleagues
• Attractive package of benefits and bonus scheme
• Super fun social and sport events on regular basis
• KONE trainings in various areas
• Coaching and mentoring opportunities

Send CV to the company
For more information visit www.kone.com/jobs
ID: 3718699  Posting date: 2019.09.11.  Basic wage component (gross) and other rewards: starting from 1000€