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Head of Service

Hustler Marketing

Place of work
Remote work
Contract type
full-time
Wage (gross)
2 690 EUR/month

Information about the position

Job description, responsibilities and duties

Hustler Marketing is looking for a new Head of Service.

This is a senior management position, you will be working directly with the CEO.

Responsibilities:
-​manage the account manager team​ (currently we have 16 account managers, divided into 2 divisions headed by a senior account manager)
-​oversee the creative teams ​(3 copywriters, 4 designers)
-​oversee Klaviyo Expert team​ (4 email software experts)
-​ensure client success​ (we have about 30 seven and eight-figure ecom stores as clients)
-help improve processes

In a nutshell, you are responsible that the service (email marketing) is running well and uninterrupted. You are not actively working on any accounts. Instead, you focus on monitoring, leading, training and otherwise help the company deliver the service.

Work Schedule & Comp:
This is a full-time position, a​ minimum of 140 tracked hours​ a month.

This position is 100% remote.​ As long as the work is done and you have a stable internet connection, you can work from anywhere.

Your position does have a lot of phone/video calls, and we have a general availability where you should be very responsive between 3-6PM Barcelona time.

Compensation is going to be competitive and is to be discussed.

Employee perks, benefits

-Management Board Retreats (We’ve done Belgrade, Malta, Barcelona, Boston and Bangkok this year)
-Lots of coaching and training (By the CEO and various mentors)
-Ability to see in the very heart of how an agency works (including revenue, profitability, planning...)
-Be a part of an epic team (​read more here​: https://www.hustlermarketing.com/work-with-us/)

Information about the selection process

Please send an email with the subject line “​I got the juice​” to ​[email protected]​. CC ​[email protected]​.

Please include a 60-90 sec video about why you are the right choice, plus a few written paragraphs in the email. Focus on your experience.

Know somebody that is the right fit? I will send you $200-500 if the person you recommend starts with us and sticks for a few months. Make sure they mention you.


Other Senior Open Positions:
Head of Biz Dev
Head of Marketing

Positions that are ALWAYS open for the right fit:
Experienced graphic designer (apply directly to Olin)
Native US Copywriter (apply directly to Olin)

Requirements for the employee

Candidates with education suit the position

Primary education
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Personality requirements and skills

At least a FEW YEARS in a digital AGENCY, needs to be an experienced LEADER, ideally seen EMAIL marketing already.
Communicates both with the TEAM & CLIENTS.

Advertiser

Brief description of the company

Hustler Marketing is an email marketing only agency.

Currently, we work with 30 seven and eight-figure ecommerce stores.

We’ve done about $100,000 in revenue in 2018. In 2019, we’re well on track to cross $600,000. Explosive, 6X growth. We’re planning to slow down a little bit in 2020, the target is 2-3X growth, so low 7 figures.

Currently, there are about 30 people in the company. 16 account managers, 3 copywriters, 4 designers, 4 Klaviyo experts, and some senior management.

Company’s focus for Q1 of 2020 is
-hire additional key senior positions
-tighten and improve the service deliverables
-improve lead gen flow (various lead gen channels)
-continue team training and mentoring
-continue growing

Number of employees

25-49 employees

Company address

Hustler Marketing
Sepapaja 6, Tallinn 15551, Estonia
15551 Tallinn
Estonia
https://hustlermarketing.com
ID: 3842084  Posting date: 2020.01.07.  Lower salary limit (gross): 2 690 EUR/month