Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Order Manager II

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP
Basic wage component (gross) and other rewards
Monthly Salary: 865 EUR

Information about the position

Job description, responsibilities and duties

General description
  • Manages (Controls, Validates, Creates, Plans, Coordinates, Process) complex customer orders to deliver them in the specific time, quality, costs & KPI.

Accountabilities
Order Coordinator
  • Coordinates order and provides support to implementer’s teams to deliver customer order in requested time and quality.
  • Monitors, measures, coordinates and escalates of troubleshooting through involved organizational units to avoid any delays.
  • Represents the Delivery Partner towards the Order Requestor & provides reporting and information about the status of the order to stakeholders on regular basis or on demand.
  • Supports project teams & order requestors to deliver complex order process.
  • Makes recommendations or suggestions on optimization measures relating to processes, reporting and quality improvement (based on the analysis).
  • Organize of telephone conferences regarding orders status, process efficiency & adjustment.
  • Trains and participates on education and initial development of newcomers.

Employee perks, benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Personality requirements and skills

Education
  • min. secondary school
Experience
  • 2 - 3 years’ experience within the field of administration, customer service/support.
  • MS Office
  • SOM@SAP - advantage
Languages
  • English B2
  • German B1 – advantage
Others
  • ITIL processes overview
  • Analytical thinking

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 3417833   Megjelentetés dátuma: 2018.06.12.   A (bruttó) bér alapösszetevője és egyéb juttatások:   Monthly Salary: 865 EUR