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ICT Engineer

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Purpose
- Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
- Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
- Identify weaknesses in used processes and eliminate them following industry and internal standards.

Key accountabilities
- Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
- Propose and perform regular inspections and improvement recommendations .
-Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
- Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
- Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
- Assess actual performance of IT infrastructure against its predicted performance. - Any deviations between the two should be understood and proactively remediated, with vendors if necessary.
- Create and maintain technical documentation to support IT service.
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
- Plan, implement and maintain a stable technical infrastructure to support organization’s business.
- Serve as technical lead to provide clear and comprehensive release and deployment plans.
- Deliver effective training plans and concepts to train other employees and ensure their fulfillment.

Employee perks, benefits

- Cafeteria - individual benefit
-Trainings and development opportunities
-Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
-Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
-Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Education
- Field of studies: Information technologies, Degree: Secondary education, minimum number of years: 5
- Certification: At least one advanced certificate for relevant platform.
IT Technical Skills
- Core platform knowledge: Skill level: expert
- Related platform knowledge: Skill level intermediate
Soft Skills
- Communication: Skill level: advanced
-Analytical thinking: Skill level: expert
- Team cooperation: Skill level: advanced
- Training and mentoring: Skill level: expert
- Presentation skills: Skill level: intermediate
- Negotiation skills: Skill level: advanced
Finance Skills
- Financial literacy in respective business area: Skill level: basic
Other Skills
- Project management: Skill level: basic
Languages
- English: B2
- German: B2 (advantage)
Other requirements
- Knowledge of the ITIL processes. Scripting knowledge is advantage.
Possible specialisation
- Core platform knowledge: Microfocus/HP monitoring toolset
- Related platform knowledge: Unix, Networking,
- Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise.

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovakia
http://www.t-systems.sk
ID: 3415295   Megjelentetés dátuma: 2018.06.08.   A (bruttó) bér alapösszetevője és egyéb juttatások:   Monthly Salary: 960 EUR