Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

ICT Consultant

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Staré Mesto, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
  • Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
  • Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
  • Identify weaknesses in used processes and eliminate them following industry and internal standards.

Accountabilities
  • Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
  • Propose and perform regular inspections and improvement recommendations
  • Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure
  • Restore normal service operation in case of Incident to fulfill SLA/OLA
  • Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
  • Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority
  • Assess actual performance of IT infrastructure against its predicted performance. - Any deviations between the two should be understood and proactively remediated, with vendors if necessary
  • Create and maintain technical documentation to support IT service
  • Identify weaknesses in used processes and eliminate them following industry and internal standards.
  • Plan, implement and maintain a stable technical infrastructure to support organization’s business
  • Serve as technical lead to provide clear and comprehensive release and deployment plans
  • Deliver effective training plans and concepts to train other employees and ensure their fulfillment

Employee perks, benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Education
  • Secondary school or University Degree
Experience
  • 3-5 years on similar position
Languages
  • English language B2
  • German language B2 – nice to have
Others
  • Teamwork, responsibility, punctuality, self-activity
  • Expert knowledge and experience with ICT environment verified by professional level certification exams preferably from multiple vendors
  • Complex ITIL knowledge corresponding to ITIL certification
  • Project management / Basic knowledge

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3358569   Megjelentetés dátuma: 2018.05.17.   A (bruttó) bér alapösszetevője és egyéb juttatások:   Minimum monthly salary is 1110€ brutto + variable part of salary + other financial benefits