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SAP Application Administrator for CITRIX

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
• Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality Key Performens Indicator's (KPIs)
Accountabilities
Generic accountabilities:
• Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
• Plans, controls and is responsible for complete application-based request fulfilment.
• Support and consult Service Delivery Management
• Coordinates incident, problem, change, escalation management and operational documentation
• Coordinates customer-driven and / or technical changes during service lifecycle
• Coordinates change approval in face of all Change Advisory Boards
Job specific accountabilities:
• Functional steers whole service chain for small to medium applications/services
• Independently executes standard tickets to provide service according to Key Performance Indicators (KPIs.)
• Support Junior Administrators to spread knowledge level in the team and develop their skills.
• Responsibility for service asset- and configuration management
• Support project and other deliverables in order to fulfil KPIs and management requests
• Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Employee perks, benefits

Other benefits:
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Information about the selection process

CITIRX

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Hyper-V - basic
VMware ESX - basic
Client/server administration - advanced
Windows server administration - advanced
Microsoft Windows - advanced

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Requirements
Education
• Preferable Technical High school degree
Experience
• 2+ year
• Technical overview of Citrix technology, OS, Windows servers, Middleware, Scripting,
• ITIL knowledge
Languages
• English (mandatory) B2

Others
• Teamwork
• Communication skills

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Zriedlova 13
040 01 Kosice
Slovakia
http://www.t-systems.sk
ID: 3357575   Megjelentetés dátuma: 2018.10.12.   A (bruttó) bér alapösszetevője és egyéb juttatások:   Minimum salary is 695€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate