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Application Manager

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice region - Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
- Application Manager is responsible for the entire life cycle of the application- from the start of operation to the final switch-off: coordinates and steers development and operation, is responsible for compliance with the agreed Service Level Agreements and bears commercial responsibility for budget of the application.
- Coordinate communication with all involved parties (i.e. Dynamic platform services, Service delivery manager, Development, customer, Telekom IT application operation, etc.) of the application
- Overlook quality aspects of operation (performance, availability, stability, security)
- Perform verification of critical business impact during incidents (major incidents calls, operational stability calls)
- Responsible for quality assurance in terms of defined key performance indicators according to service level agreement
- Plan provision of resources incl. order process management
- Prepare rules and regulations for operating processes (incident/change/problem management)
- Ensure the use of CITSD-compliant software
- Bear commercial responsibility for budget- plan and monitor budget
- Make commercial assessment of actual, planned and forecast figures based on technical concept regulations
- Organize and lead application expert group or similar service meetings
- Plan and steer deployment installations
- Coordinate Release Container with all stakeholders
- Coordinate und perform “Antest” of the deployments after Release Container
- Submit operational interests in D2O- demand to operation and D2S-demand to solution
- Update application-related data in SACM systems (CAPE, Darwin)
- Support Risk and Escalation Management
- Report and monitor PRIO1 issues
- On Call duty support

Employee perks, benefits

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Personality requirements and skills

- University degree (minimum Bachelor) ,
- 3+ year in IT field,
- Technical and IT overview in OS, Network, Storage, Back up, Databases, Middleware
Project management overview
- ITIL knowledge
- Deep knowledge on application business processes
- Lead abilities
- Communication skills
- Organisation skills
- MS Excel knowledge advanced
- English B2
- German B2
- Leading abilities
- Communication skills
- Organisation skills
- Willingness to travel
- Pro-activity and pro-customer orientation


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Kosice
ID: 3328083   Megjelentetés dátuma: 2018.03.06.