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Process Specialist with Active German Language

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia, Košice region - Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

-Performs tasks related to the respective Production processes. Coordinates and controls processes according to valid standards in order to increase the efficiency of the service activity and customer satisfaction. Designs and produces internal and external reports related to process management.

Accountabilities
-Organize/participate on teleconferences/meetings with all required participants to inform about actions to be taken
-Coordinate continual service improvement to increase customer satisfaction
-Active participation in building up respective process communities to increase awareness to expected levels
-Active participation in process related projects to ensure continuous improvement up to T-Systems International Level
-Execute (Implement) the interface between process and operational topics to ensure proper communication
-Report regular KPIs ( Key performance indicators) and participate in setting up actions in case of deviance to keep quality on expected level
-Knowledge sharing of respective processes to raise general awareness about processes

Employee perks, benefits

-Cafeteria - individual benefit
-Trainings and development opportunities
-Discounts at various providers in Košice
-Possibility of Home office
-Pension savings contribution
-Meal vouchers contribution
-Teambuildings
-Extra vacation days
-Young and enthusiastic working environment
-Diversity Program
-Health Weeks
-Sport Activities
-Weekend Events
-Work life Coaching
-Doctors at workplace
-Credit card
-Metro card
-Referral bonus /financial/
-Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Intermediate (B1) and German - Upper intermediate (B2)

Personality requirements and skills

Experience
-Overall overview of ICT ( Information and communication technology) industry environment
-Experience in project management
-Experience of IT operations across at least 1 area (e.g. application operation, system operation, infrastructure, network, storage, desktop)
-ITIL / Process knowledge needed

Others
-Excel - advanced
-Communication skills
-Responsibility
-Analytical skills
-Pro-activity and pro-customer orientation
-Ability to work as an individual also as a part of the team

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.

040 01 Košice
Slovakia
http://www.t-systems.sk
ID: 3242398   Megjelentetés dátuma: 2018.10.12.   A (bruttó) bér alapösszetevője és egyéb juttatások:   Minimum salary is 750 € brutto + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.