Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Administrator of Key customer applications

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
  • Taking care about the key applications for internal customer.

Your task will be to:
  • Act as an operative interface among Service Delivery Management, Customer, -Development, Vendors and other delivery units.
  • Check, execute, solve and create tickets (problem ticket, change management ticket, incident, delivery order).
  • Support and consult Service Delivery Management.
  • Coordinate incident-, problem-, change-, escalation- management and operational documentation.
  • Independently executes standard tickets to provide service according to KPIs.
  • Support Junior Administrators to enhance their knowledge.
  • Plan, control and deliver complete application-based request fulfilment.
  • Coordinate customer-requested and / or technical changes during service lifecycle.
  • Coordinate change approval from request to implementation.
  • Support and consult Service Delivery Management during order and pre-sales process and cost optimization.

Employee perks, benefits

Other benefits:
  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Intermediate (B1)

Personality requirements and skills


  • Preferable Technical High school degree

  • 2+ year experience on similar position
  • Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
  • ITIL knowledge

  • English B1

  • Teamwork
  • Communication skills
  • Organizational skills


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 3232714   Megjelentetés dátuma: 2018.02.06.