Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Senior Application Administrator

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General Description / Purpose
Senior application administrator has leading role in team responsible for given IT application(s), deals with tickets related to incidents, complex problems and changes, in order to maintain service provided to customers according to service level agreements and given quality indicators

Accountabilities
Acts as operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
Checks, executes, solves (where appropriate), and creates tickets (problem, change, incident) in order to maintain service to customers according to given quality KPIs.
Plans, controls and is responsible for complete application-based request fulfilment.
Support and consulting of Service Delivery Management
Responsibility for incident, problem, change, escalation management and operational documentation
Responsibility of customer-driven and / or technical changes during service lifecycle
Responsibility for change approval in face of all Change Advisory Boards
Mentors Junior Administrators to spread knowledge in the team and helps them develop their skills.
Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.
Is accountable for service asset- and configuration management.
Executes project and other deliverables in order to fulfil KPIs and management requests.
Supports capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes.
Is responsible for technical, maintaining and operational concepts.
Supports and consults Service Delivery Management during order and pre-sales process and cost optimization.

Employee perks, benefits

Other benefits:
Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Teambuildings
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)

Personality requirements and skills

Requirements
Education
IT, Informatics
Degree
Secondary Education
Experience
IT Administration (minimum number of years - 5)
IT Technical Skills
Core platform knowledge
Skill level - Expert
Related platform knowledge
Skill level - Intermediate
Soft Skills
Communication
Skill level - Advanced
Analytical thinking
Skill level - Expert
Team Cooperation
Skill level - Advanced
Training and mentoring
Skill level - Expert
Presentation skills
Skill level - Intermediate
Negotiation skills
Skill level - Advanced
Finance Skills
Financial literacy in respective business area
Skill level - basic
Other Skills
Project Management
Skill level - basic
Languages
English - B2
German - Advantage - B2

Other Criteria or Requirements
Relevant technical overview in OS (Windows, Linux), Network, Storage, Back up, Databases, Middleware, Scripting
• Overview of ITIL Service Operation processes

Possible specialisation
Participation on on-call duties, independent solving and troubleshooting of incidents and errors within defined area of expertise.

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 3226147   Megjelentetés dátuma: 2017.11.27.