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Head of team SAP8

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General Description
- Managing SAP application development and maintenance team of end-customer facing SAP developers, consultants, solution designers, application managers, business partner managers and project managers responsible for the entire lifecycle (plan, build, test, run, decommission) of SAP applications/services, including SAP implementation and consolidation projects (i.e. oneERP).

Generic managerial accountabilities:
- Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA…) and internal KPI.
- Establish and maintain relationships with counterparts/clients and other stakeholders for effective communication.
- Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
- Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
- Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.
- Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
- Deliver all people-related regulatory topics (labor code, internal rules & guidelines).

Job specific accountabilities:
- Actively steer capacity of team resources and quality of results to ensure SLA fulfillment and effective operation.
- Coordinate, approve and control take-over and delivery of services according to standard/processes.
- Collect and provide feedback on terms and conditions of contracts
- Steers the designated ICTO Service chains across and outside of the borders of own organization (e.g. SAP AO / SAP Basis) .
- Project Management for internal/external projects (project steering, leading, designing and membering)
- Actively support portfolio enhancement activities

Management Scope
- Managing of 20 direct reports (SAP AM/AD/SD/BPM/PM)
- Reports to Head of Telekom IT GSO
- Plan and control the revenues of 1.100.000€
- Plan and control the costs of 1.000.000€

Employee perks, benefits

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Proficiency (C2)

Personality requirements and skills

- Information technologies: Bachelor degree
- Minimum number of years: 1
IT Technical Skills
- SAP software: Skill level: Intermediate, Years of experience: 1
- ITIL: Skill level: Intermediate, Years of experience: 1
- Project management: Skill level: Intermediate, Years of experience: 1
Soft Skills
- Leadership: Skill level: Intermediate, Years of experience: 2
- Creative thinking: Skill level: Intermediate, Years of experience: 1
- Effective communication & presentation: Skill level: Advanced, Years of experience: 3
- Stakeholder management: Skill level: Advanced, Years of experience: 2
Finance Skills
- Financial literacy: Skill level: Intermediate, Years of experience: 1
- English: Advanced (C1)
- German: Advantage
Other criteria or requirements
- Basic Financial know-how
- Presentation, communication and interpersonal skills
- Escalation management


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Zriedlova 13
040 01 Kosice
ID: 3145062   Megjelentetés dátuma: 2018.04.09.