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Information and Communication Technology Engineer for SAP

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

-Using Applications related to SAP operation, projects and analysis.
-Resolving operation issues – providing detailed root cause analysis.
-Initial setup of system monitoring and threshold adjustments, event management, incident management and troubleshooting of complex issues.
-Change management – planning and execution of complex changes.
-Problem management - analysis and solution of complex issues.
-Creation of Runbooks for non-standard activities.
-Project, transition, transformation support and related activities with ability to lead assigned area of his/her support.
-Interaction with other teams and vendors in relation with operation issues and activities.
-Communication with internal/external partners and customers.
-Automation and innovation activities.
-On demand communication with customer.
-Detailed service awareness of customer core business processes, customer contracts and SLA ( service - level agreement).

-Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts and internal KPI ( Key performance indicator).
-Executes activities described in runbooks / internal documentation.
-Follow escalation matrix.
-Provide technical solutions for existing operational/project issues.
-Implementation of Expert Competence groups recommendations.
-Personal accountability for assigned customer systems / applications.
-Drives on the job development of assigned Junior administrator / Trainer and coaching abilities.

Complex technical tasks ( Admin 3):
-System installation & system copy (ABAP/JAVA).
-Java Split.
-ABAP/JAVA patching (SUM).
-EHP upgrade (ABAP/JAVA).
-Solman Setup.
-Solution manager upgrade.
-Unicode migration.

Engineering technical tasks
-Implementation of release upgrades, runbooks creation.
-Implementation of EHP upgrades, runbooks creation.
-Implementation of migrations.
-Homogeneous system copy – ABAP and Java.
-Heterogeneous system copy – ABAP.
-RCA within problem management .
-Workload and performance analyzes – ABAP, Java and Database.
-Unicode conversion.

Management scope
-Basis awareness about cost/value analysis.
-Planning and coordination of tasks within service chain.
-Coordination of up to 3 junior administrators.

Employee perks, benefits

-cafeteria - individual benefit,
-trainings and development opportunities,
-discounts at various providers in Košice,
-possibility of Home office,
-pension savings contribution,
-meal vouchers contribution,
-extra vacation days,
-young and enthusiastic working environment,
-diversity program,
-health weeks,
-sport activities,
-weekend events,
-work life coaching,
-doctors at workplace,
-credit card,
-metro card,
-referral bonus /financial/,
-rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Personality requirements and skills

•Min. 5 year of SAP operation
•Analytical thinking
•Unix, Windows, Database administration overview and knowledge.
•Perfect level of communication skills and presentation skills
•SAP Technology overview and knowledge
•Experience with standard application implementation activities
•Customer orientation


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.

040 01 Košice
ID: 3115444   Megjelentetés dátuma: 2019.01.14.   A (bruttó) bér alapösszetevője és egyéb juttatások:   Salary minimum is 960 € brutto + variable part+other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.