Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Order manager I with English and German language

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Job description:
Manages (Controls, Validates, Creates, Plans, Coordinates, Process) customer orders to deliver them in the specific time, quality, costs & KPI.
Order Requestor
• Process order for customer in specific tool to deliver customer requests (creation of orders).
• Validates request in tool and collect all necessary information, documentation to complete the order.
• Delivers requestor/customer acceptance of delivered service.
• Coordinates order and provides support to implementer’s teams to deliver customer order in requested time and quality.
Order Planner
• Coordinates approvals and order specification in pre-order phase.
• Executes quality checks and agrees with order requestor on commercial and technical correction for “ready to production order”.
• Plans order commercially in customer specific tool – assigns cost allocation to implementer’s teams.
• Plans order technically in customer specific tool – assigns active tasks to implementer’s teams and release order into production.
• Participates in telephone conferences regarding orders status, process efficiency & adjustment.
Order Coordinator
• Coordinates order and provides support to implementer’s teams to deliver customer order in requested time and quality.
• Monitors, measures, coordinates and escalates of troubleshooting through involved organizational units to avoid any delays.
• Represents the Delivery Partner towards the Order Requestor & provides reporting and information about the status of the order to stakeholders on regular basis or on demand.
• Participates in telephone conferences regarding orders status, process efficiency & adjustment.

Employee perks, benefits

Other benefits:
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Intermediate (B1) and German - Upper intermediate (B2)

Personality requirements and skills

Requirements:

Education:
Min. secondary school

Experience:
Up to 1 year experience within the field of administration, customer service/support.

Others:
MS Office – Word, Excel, PowerPoint, Outlook

Languages:
English (mandatory) B1,
German (mandatory) B2

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 2865943   Megjelentetés dátuma: 2017.10.02.