Social Media Data Analyst

Sykes Közép-Európa Telekommunikációs Szolgáltató Kft.

Place of work
Váci út 117-119, Budapest
Contract type

Information about the position

Job description, responsibilities and duties

We are looking for the following professional to join our Budapest Call Center:


Social media data analysts analyze community-provided data using available data from social media sources, provides summary, trend and key insights reporting to client:


• Use available data from social media sources to analyze process, product and associated activity
• Provide feedback and reports to client around product feature, impacting events and experiences, highlighting opportunities for improvement
• Identify trends and developments in the community that are affecting members and outcomes, and communicate to all stakeholders
• Importing, cleaning, transforming, validating or modelling data with the purpose of understanding or making conclusions
• Presenting data in charts, graphs, tables, designing and developing relational databases for collecting data

Employee perks, benefits

• Fringe benefit system
• Friendly, multicultural work environment
• Paid training
• Career development opportunities
• Office located in the city centre
• Various company and team building activities, events, parties

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

• High level knowledge on Forums and online communities
• High level knowledge on Internet and online applications and services
• High level knowledge on MS Office programs
• High quality written and verbal communication skills
• Very strong comprehension skills and thorough attention to details
• Background in technology, information management, relational database design and development, business intelligence, data mining and statistics.
• Ability to communicate and customize communication style with people from varying job roles and responsibilities
• Fluent English language knowledge is a must


Brief description of the company

Sykes, global headquarters based in Tampa USA, is a global leader in providing customer management solutions and services to Fortune 1000 companies primarily in the technology, consumer, communications, financial services, the transportation and leisure industries. Sykes specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on technical support and customer service.
For further information, please visit our Internet site

Number of employees

250-499 employees

Company address

Váci út 117-119.A
1138 Budapest
ID: 2485428   Megjelentetés dátuma: 2017.01.03.