Dutch speaking customer service representative

Sykes Közép-Európa Telekommunikációs Szolgáltató Kft.

Place of work
Váci út 117-119, Budapest
Contract type

Information about the position

Job description, responsibilities and duties

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

To learn more, visit us at www.sykes.com.

We are looking for the following professionals
to join our Budapest Call Center:


Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.


Answering incoming phone calls and e-mails in DUTCH language
Providing support
Giving guidance and solving problems
Communicate effectively to the customers
Preparing reports and being responsible for administrative tasks

Employee perks, benefits

We offer you:

Fringe benefit system
Friendly, multicultural work environment
Help to arrange work related documents
Paid training
Production bonus based on your productivity
Career development opportunities
Office located in the city centre
In-House doctor
Casual dress code
Various company and team building activities, events, parties

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Dutch - Advanced (C1) and
English - Intermediate (B1)

Personality requirements and skills


Fluent/Native DUTCH language knowledge
Conversational English language knowledge
Advanced level knowledge of MS Office applications
Good communication skills
Excellent problem solving skills
Experience in administration
Good organizational skills


Brief description of the company

Sykes, global headquarters based in Tampa USA, is a global leader in providing customer management solutions and services to Fortune 1000 companies primarily in the technology, consumer, communications, financial services, the transportation and leisure industries. Sykes specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on technical support and customer service.
For further information, please visit our Internet site http://www.sykes.com/careers.aspx

Number of employees

250-499 employees

Company address

Váci út 117-119.A
1138 Budapest
ID: 2480026   Megjelentetés dátuma: 2017.03.02.