Bulgarian speaking Customer Service Representative

Sykes Közép-Európa Telekommunikációs Szolgáltató Kft.

Place of work
Váci út 117-119, Budapest
Contract type

Information about the position

Job description, responsibilities and duties

We are looking for the following professional
to join our Budapest Call Center:


Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.


• Answering incoming phone calls and e-mails
• Providing support
• Giving guidance and solving problems
• Communicate effectively with the customers
• Preparing reports and being responsible for administrative tasks

Employee perks, benefits

• Career opportunity
• Cafeteria
• Friendly, multicultural work environment

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Bulgarian - Upper intermediate (B2) and English - Intermediate (B1)

Personality requirements and skills

• Fluent BULGARIAN language knowledge
• Conversational English language knowledge
• Advanced level knowledge of MS Office applications
• Good communication skills
• Excellent problem solving skills
• Experience in administration
• Good organizational skills


Brief description of the company

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.
To learn more, visit us at www.sykes.com.

Number of employees

250-499 employees

Company address

Váci út 43. V. em.
1134 Budapest
ID: 2461101   Megjelentetés dátuma: 2018.04.12.