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Customer Fulfillment Specialist

Starjobs Magyarország Kft.

Place of work
120, Budapest
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Our client is a multinational company that is looking for a new colleague as a


Customer Fulfillment Specialist


The Customer Fulfilment Specialist is responsible for spare parts fulfillment activities customer orders management and execution - in relation with transactions of spare parts for reciprocating engines.


Manage and execute customer orders related to MSA, CSA, CM&U, New Units, Field Services and non-contractual corrective and preventive maintenance transactions of spare parts for reciprocating engines.


Manage all fulfilment related activities including monitoring the orders status to ensure timely execution, documents creation, shipment tracking, sales recognition, documents handling and archiving functions.


Responsible for total ownership of Order documents regarding accuracy, clarity, quality, and timelines.


Must strive to meet all Customer request dates, reduce processing cycles and keep backlog of orders to a minimum.


Must have customer centric attitude, strive for effortless, consistent and personalized interactions with customers


Communicate with internal and external customers as required on inquiries, order status, or other general communications


Communicate with Sourcing, Warehouse and Logistics teams and obtain commitments regarding short cycle demands and customer escalations


Understand all Customer Special Requirements, communicate to and follow up with those responsible for all accurate and complete fulfilment.

Information about the selection process

Amennyiben hirdetésünk felkeltette érdeklődését, kérjük, küldje el önéletrajzát, az  [email protected] e-mail címre, a betölteni kívánt munkakör és fizetési igény megjelölésével.

Adatkezelési szám: NAIH-106075/2016

Requirements for the employee

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

College or university degree in Economics, Logistics or International Trade


At least 2 years work experience in Customer Service


Advance knowledge of export & import regulations, terms and processes


Advanced command of English


Strong Customer Service mindset


Excellent communication skills, self-motivated, and ability to handle multiple priorities


Ability to perform in a team environment


Self-starter, capable of working with minimum supervision


Proficiency in Microsoft Office applications Outlook, Excel (Vlookup, IF formulas, advance filtering, pivot tables), Word and PowerPoint


Experience & strong working knowledge of Oracle or other major ERP system

Advertiser

Brief description of the company

Starjobs Alliance is a network of HR specialists of all fields from around the world giving our clients and candidates the edge to have the most professional hands-on service locally while delivering the power of a global network at their fingertips.
We are a dynamically growing business, expanding throughout the globe involving many fields but not losing focus of our core speciality: to create value and solutions in the Energy sector.
Our offices are delivering solutions since 1983, whether it be recruitment, staff leasing, payroll services, HR consulting, outplacement or outsourcing.

Number of employees

200-249 employees

Company address

ID: 3332210   Megjelentetés dátuma: 2018.03.11.  
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