Customer service agent (ENGLISH, FRENCH, SPANISH, ITALIAN, GERMAN)

Randstad Hungary Kft

Key Responsibilites

  • Owning, driving, communicating, updating and proactively representing the company 
  • Helping the users with the establishment of conferencing service connection and guide them on how to use the service 
  • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreement)
  • Identify the source of the problem handling audio quality, connectivity issues and configuring the system environment on the user's end
  • Provide solutions, workarounds to incidents and problems
  • Providing 1st line support for internal and external customers while using acquired/trained knowledge on Technical background of the Conferencing Services/Microsoft user environment (Windows, Office tools)

Requirements

  • English on advanced level 
  • Advantage: French OR Spanish OR Italian OR German on a conversational level
  • Willing to work in shifts

Our offer

  • Excellent opportunity to work for a strong, multinational company
  • Freedom due to shifts
  • Attractive salary and compensation package
  • Internationally oriented working environment in a strongly expanding company
  • Training and development possibilities

Location

Debrecen

How to apply

Filling in the online registration form and uploadig CV via the Randstad website
Randstad

Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3945126  Megjelentetés dátuma: 2020.07.31.  Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.