Multilingual Service Desk Analyst

Randstad Hungary Kft

Key Responsibilites

As a Service Desk Analyst (Level 1) you will resolve IT issues for our multinational customers together with your colleauges.

 

  • They will contact you via email, phone, chat or a self-service portal and your task will be to support them in English/German/French/Italian/Russian language by resolving the issue on the spot or by coordinating with other technician teams to find the resolution.

 

  • Besides IT troubleshooting, your responsibilities will include administration and translation of these incoming requests, providing information to both customers and IT teams and follow up on unresolved cases.


Requirements

You are the perfect candidate for this position if you:


· have a fluent German/French/Italian/Russian language knowledge and a confident level of English

· feel enthusiastic about answering questions and supporting international partners on a daily basis


Advantages:


· Customer Service / Service Desk / IT support experience

· Knowledge of computer hardware/peripherals and printers

· Any previous experience or studies related to Windows operating system, Microsoft Office, Microsoft Outlook and other standard softwares



Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website
Randstad
HR
Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3930972  Megjelentetés dátuma: 2020.06.30.  Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.