Customer service agent (english, french, spanish, italian, german)

Randstad Hungary Kft

Key Responsibilites

  • Owning, driving, communicating, updating and proactively representing the company 
  • Helping the users with the establishment of conferencing service connection and guide them on how to use the service 
  • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreement)
  • Identify the source of the problem handling audio quality, connectivity issues and configuring the system environment on the user's end
  • Provide solutions, workarounds to incidents and problems
  • Providing 1st line support for internal and external customers while using acquired/trained knowledge on Technical background of the Conferencing Services/Microsoft user environment (Windows, Office tools)


  • English on advanced level 
  • Advantage: French OR Spanish OR Italian OR German on a conversational level
  • Willing to work in shifts

Our offer

  • Excellent opportunity to work for a strong, multinational company
  • Freedom due to shifts
  • Attractive salary and compensation package
  • Internationally oriented working environment in a strongly expanding company
  • Training and development possibilities



How to apply

Filling in the online registration form and uploadig CV via the Randstad website
Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3930953  Megjelentetés dátuma: 2020.06.30.  Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.