Senior Voice Network Designer

Randstad Hungary Kft

Key Responsibilites

  • Working on Voice Network projects, solid understanding of telephony networking theoretical concepts and broad knowledge of current Contact Center/UC Technologies
  • Ensuring that the scope of the delivery is understood, all impacted teams understand the sub-project delivery plans and that technical delivery plans are comprehensive and achieved.
  • Identifying any pre requisites to technical sub-project deliveries and ensuring that they are delivered on time, Identifying when technical deliveries are at risk or where issues are raised, taking corrective action to co-ordinate, mitigate and resolve.
  • Working within virtual and geographically dispersed teams while establishing effective senior management relationships.
  • Accountable for production and baselining of the delivery plan including Cloud Applications and Customer milestones. Includes 3rd party dependencies and deliverables. (e.g. Platform team, product line, vendors).
  • Drive progress against the plan, make recommendations and take any actions to address issues encountered during the scoping, design, build and various test phases of the Network (technical solutions) delivery
  • Support post deployment testing and co-ordinate the resolution of issues raised as appropriate
  • Take ownership of project delivery problems, identify what needs to happen and ensure all parties who are impacted or who can help to address the problem are engaged in a timely fashion to reach a solution. Deals with most problems independently of line management, taking the inputs of requirements owners, designers, testers and component teams and peers as required


Requirements

  • Solid understanding of any of the following Voice technologies: Cisco Unified Comms/Cisco Contact Center/Avaya/MS Lync/MS Teams/Genesys/IVR - Java
  • Any of the following technology/product related certification: Cisco CCNA (Collaboration) or CCNP (Collaboration preferred ), Avaya, MS or Genesys specialization is an advantage
  • Stakeholder Management (Internal and External Customers globally) is an advantage
  • Work Package and Commercial Management (Defining Deliverables/Costing/Forecasting Timescales/Risk Management) is an advantage


Our offer

  • work with current Contact Center/UC technologies, solutions
  • internal career development plan
  • be part of an international team
  • work on challenging projects of key clients

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website
Randstad

Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3908739  Megjelentetés dátuma: 2020.05.05.  Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.