Customer Helpdesk Representative (1st line)

Are you eager to work in a young and energetic atmosphere?
Would you like to meet people from all over the world?
Are you looking for personal development and a career opportunity?
Our multinational client from the telecommunications sector is seeking a candidate for:
Customer helpdesk representative (1st line) positon.

Key Responsibilites

  • Provide efficient and polite customer support
  • Manage a smooth communication with clients via e-mail and telephone
  • Provide various technical support, handle incoming problems/queries with positive attitude
  • Manage supplier activities, work closely with 3rd parties, coordinate their activities
  • Cooperate with different teams within the company

Requirements

- Good control of English and minimum one European foreign language (e.g. French, German, Spanish, Italian, Polish) on medium level (B2)
  • Confident IT skills (Windows and MS Office)
  • Work in shifts
  • Cisco knowledge is an advantage
  • Very good communication skills
  • Strong problem solving skills
  • Team-player attitude
  • Fresh graduates are also welcome!

Our offer

  • Inspiring multinational environment
  • Young and lively team
  • Attractive compensation package
  • Soft and technical trainings, opportunity for personal development

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Zsombor Cseh

Randstad
HR
Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3487085   Megjelentetés dátuma: 2018.09.07.  
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