Customer Service Team Leader - English and German or Norwegian Speaking

Are you looking for a challenging opportunity in a multinational environment? We are looking for German or Norwegian Speaking Customer Service Team Leaderfor our multinational partner.

Key Responsibilites

  • To lead a team of complex processes
  • Good understanding of the relevant processes and business requirements
  • Drive process optimization and improvements
  • Follow up on process KPI targets and analyse and review the performance
  • People management task for the team members
  • Carry out regular one to one meetings
  • Perform a high standard of customer relationship and stakeholder management

Requirements

  • Academic degree
  • 3+ years’ experience in Customer Service environment
  • 2+ years in leadership experience
  • Fluency in German or Norwegian and English language
  • Experience in using SAP/Siebel
  • Excellent communication skills
  • Open for new ideas and constantly looking for improvements
  • Ability to lead people
  • Highly motivated individual
  • Good problem solving skills

Our offer

  • Outstanding growth opportunities within the international organisation
  • Prestigious and successful company
  • Nice and professional working environment in a centrally located office
  • Competitive salary and benefits

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Agnes Meszaros
Randstad

Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3482048   Megjelentetés dátuma: 2018.08.31.  
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