Customer Care Specialist

We are looking for a passionate Customer Care Specialist for one of our most prestigious clients in the beauty business.

The company is providing luxury skincare solutions to its customers and they are looking to find their new colleague to provide customer care for these high profile clients. This is a truly unique opportunity to work in a small team in the heart of Budapest and be a part of a brand with worldwide presence in the luxury cosmetics industry.

Key Responsibilites

As a Customer Care Specialist you would be:

o providing exceptional client experience and advice
o serving as the only point of contact for global clients
o managing customer expectations through various contact channels – mainly email & live chat
o managing client's orders and the necessary documentation for the shipments
o handling issues with creativity to find the best possible solution

Requirements

What we are looking for:

o outstanding customer facing attitude and passion for excellence
o fantastic communication skills and very high command of spoken and written English
o about 2 years of experience in a customer service role
o a passion for luxury products and solutions
o interest in the beauty business and eagerness to learn about it
o good knowledge of MS Office Applications
o proactivity in finding solutions
o French, Mandarin or Hebrew language is an advantage

Our offer

What we offer:

o competitive salary
o cozy office in the heart of Budapest
o opportunity to work for a prestigious brand with worldwide presence
o tasks that require cretivity and a proactive mindset, rather than solid processes
o opportunity to work in a great team within an international environment and learn about the beauty industry from real experts

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Rebeka Mancsiczky
rebeka.mancsiczky@randstad.hu
Randstad
HR
Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3479951   Megjelentetés dátuma: 2018.08.28.  
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