Customer Service Team Leader - Spanish or Portuguese Speaking

Are you looking for a challenging opportunity in a multinational environment? We are looking for Spanish or Portuguese Speaking Customer Service Team Leaderfor our multinational partner.

Key Responsibilites

  • To lead a team of complex processes
  • Good understanding of the relevant processes and business requirements
  • Drive process optimization and improvements
  • Follow up on process KPI targets and analyse and review the performance
  • People management task for the team members
  • Carry out regular one to one meetings
  • Perform a high standard of customer relationship and stakeholder management
  • Open for afternoon shift work

Requirements

  • Academic degree
  • 3+ years’ experience in Customer Service environment
  • 2+ years in leadership experience
  • Fluency in Spanish or Portuguese and English language
  • Experience in using SAP/Siebel
  • Excellent communication skills
  • Open for new ideas and constantly looking for improvements
  • Ability to lead people
  • Highly motivated individual
  • Good problem solving skills

Our offer

  • Outstanding growth opportunities within the international organisation
  • Prestigious and successful company
  • Nice and professional working environment in a centrally located office
  • Competitive salary and benefits

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Agnes Meszaros
agnes.meszaros@randstad.hu
Randstad

Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3446863   Megjelentetés dátuma: 2018.07.12.  
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