Avaya Voice Network Engineer - 2nd Level

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for Avaya Support Specialists to their growing organization.

Key Responsibilites

As a Level 2 Avaya Network Engineer your tasks will be the following:
  • Support the clients in Avaya related problems via email and telephone
  • Provide support on 2nd level
  • Keep in touch with L1 and L3 level helpdesk
  • Manage supplier activities (Coordinating 3rd party agents for resolution within SLA)
  • Analyse requests and problems and develop solution suggestions
  • Provide process improvement
  • Organize technical trainings and knowledge sharing

Requirements

  • Fluent English knowledge
  • At least 1 year of relevant experience
  • Understanding Avaya products and technologies is a must
  • Problem-solving skills, ability to troubleshoot technical issues
  • Proactive and dynamic personality
  • Able to work in shifts
  • Professional communication skills

Our offer

  • Attractive salary and benefits package
  • Open and youthful atmosphere
  • Stable multinational background and growing organization
  • Modern work environment and IT infrastructure
  • Continuous trainings and opportunity for the professional development

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Randstad

Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3417734   Megjelentetés dátuma: 2018.06.12.  
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