Problem Analyst

Our prestigious multinational client in the telecommunication sector is looking for Problem Analyst to their Budapest-based center.

Key Responsibilites

  • Providing technical support for Problem Managers
  • Analyzing incidents related to network issues
  • Troubleshooting and identifying the root causes of incidents in cooperation with internal and external technical teams
  • Maintaining problem tasks to ensure steps and outcome of technical investigation is fully documented
  • Documenting and implementing problem permanent solution in accordance with agreed standards and processes
  • Recommending and suggesting improvements to existing services proactively

Requirements

  • Minimum CCNP R&S equivalent knowledge
  • Technical support experience
  • English on a conversational level

Advantages:
  • Experience with any programming language which can be useful in networking
  • CCIE equivalent knowledge
  • Problem Management and/or Incident Management experience
  • French or German or Italian or Spanish on a conversational level

Our offer

  • Inspiring new challenges
  • Opportunity to work from Home
  • Supportive team culture
  • Competitive salary and benefit package
  • Professional development programs, trainings and educational support

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Ildikó Rác
+36 30 981 0054
Randstad

Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3416039   Megjelentetés dátuma: 2018.06.10.  
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