Security Systems Analyst

Our multinational client is a prestigious telecommunication company with worldwide presence. Its activities include the provision of networked IT services globally.

Key Responsibilites

As Security Specialist , you will be in charge of:

  • Being responsible for change and incident management, customer enquiries, fault diagnosis/resolution and problem management.

  • Troubleshooting customer problems within security domain within the agreed customer SLA’s.

  • Liaseing with customer representatives or vendors and support/direct other support staff where appropriate.

  • Undertaking problem analysis e.g. root cause, repeat faults, trends to identify opportunities for improvement and initiate investigation and/or corrective action, where appropriate.

  • Reviewing, advising and implementing firewall changes in line with the company and it's customers security policies and change control processes.

  • Offering proactive advice on implemented services.

  • Prioritising and organising assigned tickets on basis of criticality or as per customer’s contracts to meet the SLAs.

  • Ensuring that all agreed communication, notification and escalation processes (internal/external) are delivered e.g. customer updates.

Requirements

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements

  • Working with a cooperative and positive attitude in a group settings to achieve common goals

  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience

  • Taking the responsibility and takes care of the consequences of making a decision

  • Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation

Professional skills:

  • Hands-on experience in operation and management of security infrastructure

  • Two to five years of hands-on skills of Cisco ASA and\or Checkpoint Firewalls

  • Accredited or Certified either to Checkpoint CCSA or CCSE, Cisco CCNA or CCNP is an advantage

  • Ability to handle changes and incidents independently as per the processes and agreed service levels

Language skills:

English on a fluent level

Our offer

  • Inspiring new challenges
  • Employee and Family Friendly Workplace
  • Opportunity to work from Home
  • Supportive team culture
  • Competitive salary and benefit package
  • Professional development programs, trainings and educational support

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Rác Ildikó
+36 30 981 0054
Randstad

Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3307523   Megjelentetés dátuma: 2018.02.11.  
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