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English Speaking Customer Service Team Leader
Are you looking for a challenging opportunity in a multinational environment? We are looking for English Speaking Customer Service Team Leader into the European business support centre of one of the world's largest energy companies.Key Responsibilites
- To lead a team of customer support
- Good understanding of the relevant processes and business requirements
- Drive process optimization and improvements
- People management task for the team members
- Perform a high standard of customer relationship management
- Supporting Logistics and providers to manage logistics queries
- Maintain freight costing data in SAP
Requirements
- Academic degree
- 3+ years experience in Logistics/ Supply Chain or Customer Service environment
- 1+ years in leadership experience
- Understanding of international trade processes, freight forwarding, Customs, ADR and Excise goods
- Fluency in English language
- Experience in using SAP/Siebel
- Open for new ideas and constantly looking for improvements
- Open for afternoon shift work
- Ability to lead people
- Good problem solving skills
Our offer
- Outstanding growth opportunities within the international organisation
- Prestigious and successful company
- Nice and professional working environment in a centrally located office
- Competitive salary and benefits
Location
Budapest
How to apply
Filling in the online registration form and uploadig CV via the Randstad website
Agnes Meszaros
agnes.meszaros@randstad.hu
agnes.meszaros@randstad.hu
Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3306368 Megjelentetés dátuma: 2018.02.09. Régió: Budapest Pozíció: Call Centre Supervisor Cég: Randstad Hungary Kft.