Head of CRM

Our multinational partner, who has a strong presence in the banking sector, is looking for an experienced Head of CRM with the following tasks ans responsibilities:

Key Responsibilites

  • Business support of analyses of actual and potential customers, through usage of CRM’s existing and prospect Customer Data Base in order to support Segments for maximizing the profitability of the customers and customer satisfaction, at the same time optimizing the effectiveness and efficiency of commercial campaigns
  • To develop and execute at local level an integrated Strategy for CRM
  • To set up the operational mechanism of commercial campaigns and follow up in close cooperation with sales, sales support and segments
  • To introduce and coordinate campaigns for customers
  • Active support to the acquisition, information and sales activities of branches and other sales channels.
  • Contribution to the monitoring and analyzing of the results and the efficiency of commercial initiatives
  • Participation in the development of the CRM system.
  • Designing CRM business processes, developing CRM business logic, and introducing/implementation the practice

Requirements

  • University degree (in economics / management / maths)
  • Fluent English in written and verbal
  • Minimum 5 years proven track record (CRM), preferably in banking or telecommunication sector
  • Minimum 3 years managerial experience
  • Database management knowledge (SQL)
  • CRM system knowledge (etc. update, MS CRM, SAP CRM, Siebel)
  • Assertive communication skills
  • Proactive, solution oriented approach
  • Comprehensive mindset
  • Accurate, precise working stlye

Our offer

  • Multinational environment
  • Competitive compensation package
  • Favorable location

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Bianka Horovitz
bianka.horovitz@randstad.hu
Randstad

Lövőház utca 39., Millenáris irodaház 2. emelet, 1024 Budapest
ID: 3105330   Megjelentetés dátuma: 2017.06.17.  
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