Service Desk Agent with English 24/7 support

ManpowerGroup s.r.o.

Place of work
Brno, Czechia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Your responsibility is to provide 1st level technical support 24/7, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.

You will provide solutions for user requests based on a knowledge database, available rules and problem descriptions and advice of resolver groups and you will follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures.

Salary information

25000-27000 CZK

Employee perks, benefits

- Monthly wage 25 000 - 27 000 CZK
- Extra money for night shift, weekend
- 25 days of vacation
- More money after probation period
- Performance bonus
- Meal vouchers
- Multisport card

Information about the selection process


Company on whose behalf the position is being filled


Do you want to work in a dynamic working environment, in a company that enables its clients to move ahead of the competition? We are searching for new members to an international service desk team in Brno in the Czech Republic. Join the future with our company now!

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Speak fluently English at least on level B2
- Interest in Technology
- Analytical and Problem solving skills
- Strong communication Skills
- Time flexibility – three-shift operation
- To be eager to gain new knowledge


Brief description of the company

Through a network of over 22 offices, we provide staff (more than 4,500) for around 800 clients. With employment opportunities in the public and private sector, on both a permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. Solutions include permanent and temporary positions, holiday, maternity or sick cover, through to large workforce transformation and outsourcing contracts.

Company address

ManpowerGroup s.r.o.
Na Florenci 2116/15
110 00 Praha 1
Czech Republic
ID: 3476521   Megjelentetés dátuma: 2018.09.06.   A (bruttó) bér alapösszetevője és egyéb juttatások:   25000-27000 CZK