Delivery Steering and Support Process Senior Specialist

Place of work
Bratislava, Slovakia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Key Performance Indicators / Key responsibilities and deliverables (e.g. budget, revenue, EBITDA, etc.):
  • Responsible for the design, implementation and daily operations of the mechanism and process that steers and supports the delivery of Pan-Net’s E2E services and underlying Infrastructure technologies
  • Responsible for decision management for the development and delivery of Pan-Net’s E2E services and underlying Infrastructure technologies
  • Ensure the compliance with Group guidelines and requirements (e.g. security, privacy, public safety, finance, architecture, etc.)
  • Detailed job description, responsibilities:Provide guidance, oversight and quality assurance regarding the steering mechanism/process
  • Liaise with project and program leaders to ensure the correct process is followed
  • Coordinate high number of stakeholders from Group Headquarter, ITS and NatCos in order to ensure optimal alignment among all stakeholders and end-to-end functionality through strong stakeholder management and project management skills
  • Support projects in understanding and complying with requirements of the mechanism/process, thereby enabling a smooth and successful handover to live service
  • Support transition of projects into live service, ensuring minimal disruption to production, IT services and customers
  • Work with various stakeholder groups to assess, define and develop continuous improvement initiatives that will enhance the overall delivery capability within the organization
  • Assume a leadership role in educating the business and technical community on steering mechanism/process
  • Facilitate the preparation and alignment of decisons and orchestrate the decision making process with all decision makers
  • Responsible for quality control, completeness check and reporting

Salary information

minimum 1700 EUR

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Master/University degree in Business Management or telecommunications or other related fields

Professional knowledge, skills, know-kow in the field & experience in the field:
  • More than 5 years of professional experience in an international environment; experienced person in project and process management
  • Experience of working in complex, large scale, technology environments
  • High expertise in preparing managerial presentations
  • Knowledge about agile working methods
  • Experience in telecommunications is an advantage
  •  Language skills:English language - fluent Interpersonal, communication skills:Excellent communication skills - written, verbal
  • Ability to communicate with multifunctional stakeholders at all organisational levels
  • Outstanding organizational and coordination skills
  • Negotiation skills: very good
  • Easily adapt to a dynamic environment (business, people, technology, culture, processes)
  • Experience of engaging and building successful relationships with a broad range of stakeholders
  • Flexible and able to prioritise in a fast moving and pressured environment
  • Strong analysis capability and ability to drive service definition, introduction and improvement
  • Other soft skills, competences:Self-motivated
  • Highly collaborative
  • Detail oriented and analytical problem-solving capabilities to lead fact-based decisions and solutions
  • Flexibility to travel
  •  Hard skills:MS office (Excel, PowerPoint, Word, Oulook) – advanced   


Brief description of the company

Deutsche Telekom Pan-Net, s.r.o. - established within Pan IP program is a company which will pilot and manage the whole pan-European Network. From Bratislava, this company will be the first point of contact regarding all overarching matters of the national companies with respect to the pan-European Network.
Being the key entry gate for requirements towards Pan-Net portfolio, we will manage a common service production catalogue, establish new processes and operating models, combining assets and resources to create services for the national companies.
To achieve all this we are building a new, cross-functional and truly international team.

Data Privacy Information and Consent With Processing of Personal Data

By replying to the job offer, I hereby grant company Deutsche Telekom Pan-Net s.r.o. with its registered seat at Jarabinková 1, 821 09 Bratislava, Slovakia, ID no. (IČO): 48 129 178 (the “Company”) the consent with processing of my personal data in the following scope: academic title, name, surname, photography, contact details (e-mail address, address, phone number), information about achieved education, previous working experience, other information that are included in my CV/motivation letter, and so for the purpose of participation in a selection process for the job position that I am applying for. This consent is granted for definite period of 6 months.

My personal data will not be subject to automated decision making and profiling. My personal data will be provided only to the following recipients within Deutsche Telekom AG Group: Deutsche Telekom Services Europe GmbH, Friedrich-Ebert-Allee 140, D-53113 Bonn, Germany; Deutsche Telekom Business Services S.R.L., 319G Splaiul Independentei, Bukurešť, Romania; Deutsche Telekom AG, Friedrich-Ebert-Allee 140, D-53113 Bonn, Germany. My personal data will not be transferred to third countries.

In connection with the processing of my personal data the Company provides me with the following information:

Please be informed that you have the following rights: (i) to request access to your personal data, (ii) to correct your personal data, (iii) to delete your personal data, (iv) to limit the processing of your personal data, (v) to object processing of your personal data, (vi) to the portability of your personal data, (vii) to file a complaint with the competent supervisory authority, (viii) to withdraw your consent with processing. Please note that processing of personal data is prerequisite for participation in selection process. If you do not provide us with your consent, or if you withdraw your consent during the selection process, we cannot process your personal data and thus you cannot participate in the selection process for concrete job position.

Contact for provision of additional information about the protection and processing of your personal data is: [email protected] Additional information about data privacy you can find on the following link.

Number of employees

100-149 employees

Company address

Deutsche Telekom Pan-Net s.r.o.
P.O.BOX 105
830 05 Bratislava 35
ID: 3491640   Megjelentetés dátuma: 2018.09.13.  
Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.
A (bruttó) bér alapösszetevője és egyéb juttatások:   minimum 1700 EUR