Contact Center Operator Czech

Crome Communication Kft.

Place of work
Budapest, Máriássy u. 7, 1095 Hungary
Contract type
full-time
Start date
2019.11.04

Information about the position

Job description, responsibilities and duties

You will be a member of a small however cooperative team which serves the clients of BMW Group Czech Republic. Your duties will include dealing with the incoming email and phone requests and complaints. You will also have administrative, responding, investigating (in certain, more complex cases and summarizing tasks along with preparing response emails) and summarizing tasks along with preparing response emails.

Handling incoming questions and requests via phone, email and chat
- recording and administration
- gathering further information from the BMW dealer network and competent departments and experts of BMW Group Czech Republic
- preparing and submitting replies

Salary information

Please send us your salary expectations.

Employee perks, benefits

- You will be a member of a small cohesive team supported by a Trainer and a Supervisor
- Competitive salary
- Stable, reliable, constantly evolving business background
- Calm atmosphere

Information about the selection process

Please send us your CV and salary expectations via email.
We will have 2 interviews:
- Personal (or Skype if you are not in Budapest) interview
- Phone interview for testing language skills

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

Czech - Proficiency (C2) and English - Upper intermediate (B2)

Personality requirements and skills

- Be a Czech native speaker
- Advanced English language skills
- At least upper secondary education
- Contact Center experience
- Precision, independence and reliability are advantages
- Have good Computer and MS Office skills

Advertiser

Brief description of the company

https://cromecommunication.hu/en/our-team

Number of employees

25-49 employees

Company address

Crome Communication Kft.
Máriássy u. 7.
H-1095 Budapest
https://cromecommunication.hu

Contact

ID: 3712744   Megjelentetés dátuma: 2019.10.16.   A (bruttó) bér alapösszetevője és egyéb juttatások:   Please send us your salary expectations.