Advanced Network Tier 2 Support

AT&T Global Network Services Czech Republic

Místo práce
Palachovo Namesti 726/2, - Brno, Brno - město
Druh pracovního poměru
plný úvazek

Informace o pracovním místě

Náplň práce, pravomoci a zodpovědnosti

Advanced Tier 2 support for Incidents related to Cisco IP data and voice environment - Including the technical and leadership skills with good English communication skills required to diagnose and recover from complex IPT problems in real time and restoring the service per customer expectations.

Responsible for the day to day operations, incident resolution and advanced technical support related to Cisco data and voice infrastructure.

Zaměstnanecké výhody, benefity

• Extra Week of Vacation – 5 weeks in total
• Meal vouchers
• Compensation for Income Loss due to Sickness
• Shift Premiums
• Advanced Medical Program
• Group Risk Life insurance
• Employee Assistance Program (EAP)
• Cafeteria Program and Pension scheme
• Parking place
• Special tariff for employees
• ATT University

Informace o náboru

This position needs to support 24/7 business need with rotational shift pattern.
Working hours include team coverage from Mon-Fri 12am-1:00pm and 24 hours on Saturday and Sunday.
Working time: EMEA hours and/or 24/7 shift pattern

Požadavky na zaměstnance

Pozici vyhovují uchazeči se vzděláním

vysokoškolské I. stupně
vysokoškolské II. stupně
postgraduální

Jazykové znalosti

Anglický jazyk - Středně pokročilý (B2)

Osobnostní předpoklady a dovednosti

- CCNP Collaboration / Voice certification or equivalent working experience.
- Experienced with remote access tools and ticketing systems.
- Experience with Troubleshooting and resolving technical incidents in customer environment.
- Advanced understanding of LAN and WAN Internetworking Devices - Routing, Switching, Subnetting.
- Advanced understanding and Working knowledge of the data flow between various network infrastructures and their end points.

Education and qualifications:
- Cisco CCNP/CCVP certification
- University degree or equivalent
- 2 years of relevant work experience (LAN, IPT, etc.) desired

Inzerující společnost

Stručná charakteristika společnosti

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Adresa společnosti

AT&T Czech Republic
Palachovo Namesti 726/2
- Brno
Česká republika

Kontakt

Kontaktní osoba: Dusan Rendos
E-mail: poslat životopis