Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Business Partner Manager

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

General Description
• Business Partner Management is end-to-end responsible for the project/demand delivery and is the single point of contact for the customer for all IT topics

Accountabilities
• Single point of contact for all requirements of the business partner/customer
• Steering of projects (in time, quality and budget), providing the PMT-processes
• Expert ability to program territorial support to ensure prompt communication with customers
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements
• Clarifying the demand in collaboration with business side (Consulting)
• First cost estimation
• Demand planning, steering and tracking
• Contact to application management, solution design, development, testing
• Development of customer specific IT-Roadmaps together with business considering the available budget and IT target architecture
• End-to-end responsibility for all relevant solutions and applications along defined standards

Other benefits

Other benefits:
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Required education

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

Requirements

Education
• Degree - Master

Experience
• Position/Function - ICT Delivery Service Management

Minimum Number
• 5

Certification
• Product certification required in specific cases
• IT Technical Skills
• IT Management - Expert
• MS Office - Advanced
• ITIL - Basic

Business Analyst/Business Management
• Advanced

Solution Proposal
• Advanced

Business Information Technology
• Advanced

Soft Skills

Communication
• Expert

Presentation
• Expert

Analytical thinking
• Advanced

Problem Solving/Negotiation
• Advanced

Relationship building skills
• Advanced

Result Orientation
• Advanced

Finance Skills

Accounting
• Advanced

Financial Statistics
• Advanced

Resource Planning
• Expert

Other Skills

Organisational Skills
• Expert

Diplomacy
• Expert
• Project ManagementAdvanced

Sales
• Expert

Key accounrt management
• Advanced

Languages
• English - Advanced (C1)
• German - Advantage (C1)

Other Criteria or Requirements
• Understanding of business environment and IT, processes, organization, implications of changes
• Team player, flexibility, desire and passion to learn new methods and work processes
• Works on assigned tasks independently
• Strong customer orientation, initiative and enthusiastic
• Results oriented, able to complete task on time under pressure
•Willingness to travel

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Send CV to the company
ID: 3063453   Megjelentetés dátuma: 2017.06.19.