Romanian and Hungarian Speaking Customer Support Representative

Sykes Közép-Európa Telekommunikációs Szolgáltató Kft.

Place of work
Budapest
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.

Tasks:

•Answering incoming phone calls and e-mails
•Providing support
•Giving guidance and solving problems
•Communicate effectively with the customers
•Preparing reports and being responsible for administrative tasks

Employee perks, benefits

•Career opportunity
•Cafeteria
•Friendly, multicultural work environment

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Romanian - Upper intermediate (B2) and Hungarian - Upper intermediate (B2) and
English - Intermediate (B1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

•Fluent ROMANIAN and HUNGARIAN language knowledge
•Conversational English language knowledge
•Advanced level knowledge of MS Office applications
•Good communication skills
•Excellent problem solving skills
•Experience in administration
•Good organizational skills

Advertiser

Brief description of the company

Sykes, global headquarters based in Tampa USA, is a global leader in providing customer management solutions and services to Fortune 1000 companies primarily in the technology, consumer, communications, financial services, the transportation and leisure industries. Sykes specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on technical support and customer service.
For further information, please visit our Internet site http://www.sykes.com/careers.aspx

Company address

Sykes
Váci út 117-119.
1138 Budapest
http://www.sykes.com

Contact

E-mail: send CV
Send CV to the company
ID: 2017184   Megjelentetés dátuma: 2016.11.04.