Application Support Specialist
Are you tired of being a L1 support, just picking up hundreds of calls per a day?
Would you like to settle down and get decent salary?
Would you like to work for the market leader SSC company?
So THIS IS YOUR JOB!
• Life-science Application Support
• Taking end user requests when required and fulfillment
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery; Ticket Closure
• Monitoring ticket and application
• User management
• Site and study administration
• Database clean-up activities
• Data Dictionary maintenance
• University degree
• Strong Excel and database knowledge / SQL, Access /
• Advanced English language knowledge is a must
• German language knowledge is a huge advantage
• 2 Shift operation
• Open and colorful work place with multicultural community
• Pleasant and inspiring working atmosphere and state-of-the-art technologies
• Convenient location and nice office building
• Decent salary and cafeteria benefits
• Opportunity to be part of a rapidly expanding organization
How to apply
Filling in the online registration form and uploadig CV via the Randstad website