2nd line Support Specialist

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for 2nd line Support Specialists to their shared services centre.

Key Responsibilites

- Support the clients in Cisco/Avaya networking related problems on 2nd level
- Analyse requests and problems and develop solution suggestions
- Troubleshoot and resolve IT problems
- Manage supplier activities (escalating 3rd party agents)

Requirements

- min. 1-2 years of experience in a similar role
- Strong technical knowledge in the field of Cisco/Avaya networking (certification is an advantage)
- Fluent English knowledge, German language is an advantage
- Professional communication skills, customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Proactive and dynamic personality

Our offer

- Attractive salary and benefits package
- Open and youthful atmosphere
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Continuous trainings and opportunity for the professional development

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

László Szabó
laszlo.szabo@randstad.hu
ID: 2814261   Megjelentetés dátuma: 2016.11.16.  
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