Customer Service Specialist

We are looking for a Customer Sercive Specialist for our multinational client into their office located in Budapest. The company is specialized in producing and selling products in the field of electronics, information technology and telecommunication.

Key Responsibilites

• manage high level (fast, precise, and effective) voice of customer service activity (VOC control)
• manage, handle and answer customers' questions, inquires and complaints in line with the requirements
• support the marketing team in CRM registration and other customer service queries
• manage repair requirements of in-shop un-sold products
• create weekly/monthly statistics related to the job

Requirements

• minimum BA/BSC degree or close to graduation
• active intermediate Engish knowledge
• written and verbal outstanding communication skills
• computer literacy experience in customer services or in service support is an advantage
• precise way of working
• good adaptation skills
• flexible, able to work under pressure

Our offer

• To be a team member of a successful multinational company
• Development possibilities
• Attractive compensation package

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Tímea Viola
+3630 428 8967
ID: 2806297   Megjelentetés dátuma: 2016.11.10.  
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