IT Support Specialist

Our multinational client is a pan-European medical services provider. We are looking for a Service Desk Specialist to it's Business Service Center based in Budapest to strengthen their IT support team.

Key Responsibilites

- Takes full ownership of issues and troubleshooting, ensures that they are followed through from start to finish
- Deliver a positive, memorable and meaningful service which exceeds the expectations of the users
- Ensures at all times that users receive the best possible attention and assistance in addressing requests and resolving problems
- Own and update end users’ guides and instructions
- Build and maintain knowledge base
- Participate in the rotational based extended support hours’ coverage

Requirements

- 1+ year of IT support experience
- Able to communicate effectively in English, both verbally and in writing
- High knowledge of Windows and Mac operating systems and Microsoft Office Suite
- Proactive, logical and self-motivated with a creative approach to problem solving
- High level of flexibility and outstanding stress management
- Solid understanding of networking and end user computing hardware and devices
- Passion and drive to progress into a senior role

Our offer

- Work in a young, dynamic team in a well-established, international company
- Competitive remuneration package
- Contribute to the international expansion of the company
- Modern working environment

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

László Szabó
+36 30 190 9693
ID: 2802602   Megjelentetés dátuma: 2016.11.08.  
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