IT Helpdesk Agent with fluent English and German/French/Italian/Spanish/Portuguese
- Would you like to work for a successful multinational company?
- Would good training and excellent career opportunities motivate you?
- Do you enjoy communication and helping people?
Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for Multilingual IT Helpdesk Agents to their Budapest-based business services center.
As an IT Help Desk agent your tasks will be the following:
- Support the clients in IT related problems via email and telephone
- Solve or forward SW/HW, basic IT problems
- Analyse requests and problems and develop solution suggestions
- Communicate in professional manner
- Troubleshoot and resolve IT problems
- Fluency in English and one other European languages is mandatory (C1) (German/French/Italian/Spanish/Portuguese)
- Good computer knowledge
- Fresh graduates are also welcome!
- Customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Personal accountability
- Proactive and dynamic personality
- Ready to learn new solutions
- Advantage: CCNA or AVAYA knowledge / Service desk experience
- Good Salary and Benefits package
- Open and friendly young team
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Soft and technical skills trainings and internal talent management program
How to apply
Filling in the online registration form and uploadig CV via the Randstad website.