IT Helpdesk Agent with fluent English and German/French/Italian/Spanish/Portuguese

- Would you like to work for a successful multinational company?
- Would good training and excellent career opportunities motivate you?
- Do you enjoy communication and helping people?

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for Multilingual IT Helpdesk Agents to their Budapest-based business services center.

Key Responsibilites

As an IT Help Desk agent your tasks will be the following:
- Support the clients in IT related problems via email and telephone
- Solve or forward SW/HW, basic IT problems
- Analyse requests and problems and develop solution suggestions
- Communicate in professional manner
- Troubleshoot and resolve IT problems

Requirements

- Fluency in English and one other European languages is mandatory (C1) (German/French/Italian/Spanish/Portuguese)
- Good computer knowledge
- Fresh graduates are also welcome!
- Customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Personal accountability
- Proactive and dynamic personality
- Ready to learn new solutions
- Advantage: CCNA or AVAYA knowledge / Service desk experience

Our offer

- Good Salary and Benefits package
- Open and friendly young team
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Soft and technical skills trainings and internal talent management program

Location

Budapest

How to apply

Filling in the online registration form and uploadig CV via the Randstad website

Rudolf Wagner
ID: 2773231   Megjelentetés dátuma: 2016.10.19.  
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