Application Support

ÁllásStart Magyarország Kft.

Place of work
Törökbálint, Budaörs, Budapest, Pest county
Contract type
full-time
Start date
2016.11.30.

Information about the position

Job description, responsibilities and duties

• Be responsible for overall System support, handling, receiving and categorizing tickets, verification of tickets, resolve tickets as 1st line, instruct in correct way of work.
• Support application relevant operation process, include the event, incident, change management, etc. to ensure the application meet the customer system level agreement (SLA) Escalation point for all major incidents as necessary
• Continuous Knowledge base development

Information about the selection process

How to apply? Please send your CV to gergely.koritsanszky@allasstart.hu.

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Large and successfull IT company.

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Personality requirements and skills

• Fluent English
• 1-2 years of experience in a similar role or entry level
• Proactive in resolving issues and prioritizing appropriately
• Take ownership of incidents
• Proven logical fault diagnosis ability
• Experience of working in an ITIL recognized process driven environment
• Configuration and optimization of application
• Experience of application release/deployment in accordance with ITIL processes
• Reporting Skills - MS Excel
• Pay attention to details
• BSS experience is a plus
• Familiar with Billing and CRM business process and functions is a plus
• Willingness to work in 7x24 hours shifts
• Candidate can accept some travel

Advertiser

Brief description of the company

ÁllásStart is the market-leading career book in Hungary.

Company address

ÁllásStart Magyarország Kft.
Tűzoltó utca 59.
1094 Budapest
http://www.allasstart.hu

Contact

Contact person: Gergely Koritsánszky
E-mail: send CV
Send CV to the company
ID: 2816991   Megjelentetés dátuma: 2016.11.18.